Get in Touch We are here to help! Whether you have a question about a product, shipping times, or an existing order, the best way to reach us is via email.

Why Email Only? To ensure every inquiry is handled efficiently and you have a written record of our conversation, we handle 100% of our customer support via email. We do not offer phone support at this time. This allows us to investigate your issue (like checking tracking or production status) before we reply, giving you a more accurate answer.

How to Reach Us

• Email: ochedokeydarts@gmail.com

• Response Time: We aim to respond to all emails within 24–48 hours (Monday–Friday).

Have an Issue with Your Order? If you received a damaged item or a printing error, please email us immediately with:

1. Your Order Number (e.g., #1001)

2. A clear Photo of the issue.

⚠️ Important: Do Not Return Items Please do not send your purchase back to the manufacturer or our office without first contacting us. Since our products are printed on demand, we often do not require a physical return to resolve an issue. Unauthorised returns may be lost or rejected. Always email us first so we can guide you on the correct process.